Frequently Asked Questions

• How does this online learning program work?
  This is a self-discovery program which encourages customers to take control of their own learning and to utilize their lifelong learning skills through exploration and PLAY. Customers are encouraged to share their discoveries, techniques and "how to's" through their blogs.
  
  
• How long is the program?
  The program kicks off October 1, three weeks after staff has begun their iHCPL journey. The program has nine weeks of activities that you can do at your own pace.
  
  
• How do I track my progress for each of the 23 Things?
  We encourage you to start a blog as part of the program to track your progress. Enter the name of your blog and address in the comments section of the Participants post.
  
  
• I've seen the list of 23 Things on the website, but how do I know what to do with them?
  Each week, two or three posts will be added to the iHCPL blog with details about the discovery exercises for that week. The reason for this staggered approach is to allow participants the ability to focus each week on a different area without feeling overwhelmed.
  
  
• Can I work ahead through the list of items on my own?
  Yes, of course. You are encouraged to self-direct your discovery process, especially by working ahead on your own!! However, if you do work ahead on some items, be sure to check back on the exercise details for each item once they are posted.
  
  
• What if I need help - who can I call?
  Our staff is participating in the iHCPL program. We encourage you to talk with them about it. Do keep in mind that this is a voluntary program for our staff.
  

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